*Conditions apply to whale sighting guarantee. Australia’s largest dedicated Whale Watching vessel may not operate every day, and a smaller vessel could be used as a substitute. Further conditions may apply. Cruise departs from Holt Street, Pinkenba, Brisbane. Whale Watch cruise is weather dependent. Tours depart and prices valid 19 June 2024 – 16 October 2024. All prices are in Australian dollars and include GST. Transfer schedules can be altered on short notice, please confirm your booking 24 hours prior to travel. Cancellation fees apply. Child rate applies to those aged 3 to 14 years inclusive. *Dolphin feeding experience is dependent on dolphin attendance, tide and weather conditions.
“Sightings Guarantee and Weather Conditions”:
Whale Watch sighting guarantee offers a refund if cruise is cancelled by Tangalooma due to bad weather conditions, or if no whales are seen on the Whale Watching Day Cruise. Tangalooma enjoys a 98 - 99% attendance and sighting rate. During peak season we are confident of a 100% figure. If, however, no sightings occur on your tour you will be credited with a second tour at a future date. If the guest cancels Whale Watch Cruise no refund applies. All cruises are dependent on weather conditions and cancellation may occur at short notice. Please provide current contact information so we can contact you if necessary.
Please note: *Return launch time for the Sunset Cocktail, Wild Dolphin Feeding and Sea to Sky Packages is approximately 7pm in winter and 7.30pm in spring. ^Standard beverage voucher entitles guests to their choice of soft drink, tea, coffee or water on Whale Watching vessel. A full list of the free activities available to guests (time-permitting) can be found at tangalooma.com.
Day Cruise itinerary information: All "Whale Watching Day Cruises" will depart Brisbane (220 Holt Street, Pinkenba), dock at Tangalooma Island Resort Wharf, and then depart the resort for a 3 hour Whale Watch Cruise with a light lunch served on board our licensed vessel. The cruise will then return to Tangalooma Island Resort Wharf, before returning to Brisbane on the same day. Whale Watching cruises that are purchased as add-ons to accommodation (or as accommodation packages) do not include transfers from Brisbane, which must be purchased separately. *Sunset Cocktail Voucher valid at Wheelhouse Deck or B&B’s Bar only. Cannot be exchanged for cash. Voucher valid for one (1) Cocktail from the daily Cocktail list for 18+ guests. Voucher valid for one (1) Mocktail, or soft drink or water for guests under 18 years. Not transferrable. Please refer to the What’s On guide for bar opening times.
Sunset Cocktail Package (Adult: extra A$50pp / Child: extra A$40pp)
- Tangalooma to Brisbane depart 7.00pm approximately
- 1 Sunset Cocktail/Mocktail Voucher *
- Access to day lounge
- Access to watch the Wild Dolphin Experience from the jetty (conditions apply)
Wild Dolphin Feeding Package (Adult: extra A$70pp / Child: extra A$60pp)
- Tangalooma to Brisbane depart 7.00pm approximately
- Wild dolphin feeding experience (conditions apply)
- Access to day lounge
Sea to Sky Package (Adult: extra A$241pp / Child: extra A$226pp)
- Tangalooma to Brisbane depart 7.00pm approximately
- Lunch Voucher upgrade to $30 per adult, $20 per child
- 1 Sunset Cocktail/Mocktail Voucher *
- 12 minutes Scenic Helicopter Tour
- Access to day lounge
- Access to watch the Wild Dolphin Experience from the jetty (conditions apply)
CHILD POLICY (DAY TRIP)
- Infants 0-2 years travel free.
- Child rate applies to children aged 3-14 years inclusive
FORCE MAJEURE
- A 'Force Majeure' Event means any event or circumstance beyond Tangalooma Island Resort’s control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightning, action of the elements, force of nature, washout, cyclone, tsunami, storm or storm warning or natural disaster);industrial disputes, work ban or other labor dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including closure of borders and travel warning and restrictions). If a 'Force Majeure Event' does occur causing you to cancel or amend travel TIR will refund 100% of the payments you have made to TIR, less reasonable expenses incurred by TIR in respect of your booking. TIR will not be held liable for any other expense you have incurred in preparation for your booking. TIR will work with you to organise a mutually agreeable future date for your booking.
WILD DOLPHIN FEEDING & WILD DOLPHIN VIEWING CONDITIONS
- Over many decades the Resort has enjoyed a high attendance-rate of wild dolphins visiting the Resort at sunset on most evenings. However, the dolphin feeding program does involves wild animals, and as such Tangalooma cannot guarantee the attendance of dolphins at the scheduled evening feeding event due to possible environmental and animal-behavioral issues beyond the Resort’s control. As such any inclusion of Dolphin Feeding or Dolphin Viewing is classified as a guest reservation (only) to attend the dolphin feeding area and participate in feeding or viewing subject to the event proceeding as scheduled. If the evening dolphin feeding event cannot go ahead for any reason, guests will unfortunately forfeit their opportunity to redeem this inclusion. The Dolphin Feeding Program operates to strict guidelines, therefore restrictions on feeding apply. The number of guests able to feed the dolphins is dependent on the number of wild dolphins in attendance; coupled with additional safety, weather, tidal, animal welfare and regulatory restrictions. All guests on overnight accommodation packages with a dolphin feeding inclusion have a reservation to feed a dolphin on one night of their stay only. Wherever possible Tangalooma encourages guests to participate in dolphin feeding on the first night of their stay, so that they can be rebooked (subject to availability) onto a subsequent night of their stay should the dolphin feeding be unable to proceed on that first night. Guests without Dolphin feeding inclusions may watch the nightly event from general unreserved public areas of the Tangalooma Jetty subject to capacity, and staff-directed restrictions.
INSURANCE INDEMNITY
- Tangalooma Island Resort holds full insurance against fire, storm, flood and all other third-party risks including but not limited to liability for damages for personal injury, illness or death of clients.
POWER SUPPLY
- Any resort guest that requires uninterrupted continuous power supply for life support equipment, is required to provide a minimum of 5 business days advanced notification of this requirement to our reservations team (+61 431 512 313 or sales@queentours.com.au) prior to check-in at Tangalooma Island Resort or its ferry transportation.
ADDITIONAL TERMS AND CONDITIONS - TANGALOOMA DAY TRIPS
- Minimum age to participate in the Snorkel Tour is 6 years.
- Minimum age to participate in the Quad Bike Tour is 10 years.
- ^Standard beverage voucher entitles guests to their choice of soft drink, tea, coffee or water.
- * Sunset Cocktail/Mocktail beverage voucher valid at Wheelhouse Deck and B&B’s Bar only. Cannot be exchanged for cash. Voucher valid for one (1) Cocktail from the daily Cocktail list for 18+ guests. Voucher valid for one (1) Mocktail, soft drink or water for guests under 18 years. Not transferrable.
- Return launch time for the ‘Sunset Cocktail Package’, ‘Wild Dolphin Feeding Package’ and ‘Sea to Sky Package’ is approximately 7pm in Winter, 7.30pm in Spring and Autumn and 8pm in Summer.
- Eco Ranger experiences are subject to change, availability and animal attendance.
By submitting this form, you have agreed to our terms and conditions.
- Full payment requires to confirm booking
- No change, no cancel
- Non-refund after booking confirms, payment received & voucher issued
- Please refer to our general terms & conditions
